Be Kind Canada

How often do I change my PM2.5 filter?

Changing the filter is dependent on usage at a given time. If you've been exposed to pollutants, contaminants or someone with Covid-19, dispose that filter after use. If you use the mask with filter for casual outings you can change the filter ever 3-7 days. For best results change the filter after each use.

How do I prevent my glasses from fogging while using a face mask?

The style of face mask that should be worn is one with a nose piece adjuster, ear loop adjuster and is fitted to your face. The nose piece adjuster allows you to form around the bridge of your nose, run your finger overtop of the mask under the eye line and loop the ear pieces around your ears making sure that you've adjusted the ear loop mechanisms for a secure fit. Place glasses overlapping the face mask.

I find it difficult to breathe in the face masks, what should I do?

The style best suited for this situation is the Gaiter face mask, it sits around your neck like a tubular scarf and you can place the top front layer over the nose area. Most Gaiter's are one size, our Bamboo Gaiters come in Youth/S, M, L, X/L depending on color.

How often should I wash my face mask?

The re-usable face mask needs to be washed after each use. We recommend that you purchase 3-7 masks, so you can change your mask daily and wash 1-2 times per week. If you're not keen on washing regularly, you could have disposable face masks to offset the re-usable face mask.

1 week of usage could look like this:

Day 1 Re-usable face mask
Day2 Re-usable face mask
Day 3 Re-usable face mask
Day 4 Disposable face mask
Day 5 Re-usable face mask
Day 6 Re-usable face mask
Day 7 Disposable face mask (wash all your re-usable face masks you used through the week)

How do I care for my re-usable face mask?

We recommend that you hand wash cold after each use, hang dry.

How old do you need to be to use a face mask?

2 years and up. Face masks are not to be worn by children under 2.

Do you suggest to have a sanitizer of my own?

This comes highly recommended as thousands of hands are touching gel pumps, whether it be at a retail store, grocery store, school, gym, restaurant, bank etc. Avoid touching these types of surfaces. We provide 3 different types of hand sanitizers that you can easily have with you. A spray pump, a spray and a gel. 2 styles have a carabineer clip that you can fasten to a purse, tote, gym bag, etc. The hand sanitizer gel is refillable. All sanitizers fit comfortably in a purse if you choose not to use the carabineer clip.

What's your "Sanitize Me" package?

It comprises a face mask (either water proof or cotton), face mask lanyard and a hand sanitizer. This is going to protect you the best. In addition wash your hands regularly for 20 seconds and social distance 6 ft apart.

My kid refuses to wear a mask, what do you suggest?

Find a mask with a favorite character or something that he/she loves. We've had customers ask this question and we sold a face mask with Super Hero print for boys and a Unicorn print for girls. Now it's their best friend :)

Frequently Asked Questions